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What if the Instep product I just bought is damaged or missing parts?

For damaged or missing parts, please call our customer service department at 1-800-242-6110. You will need the model number and date code to order replacement parts for your unit. This information can be found on the stroller, jogger or trailer itself.

Comments

  • Avatar
    Pamela Riddle

    Don't have the part that hooks to bike looks like a tow bar that goes in the hole in the coupler I have the coupler but missing the part that goes in coupler

  • Avatar
    Pamela Riddle

    Model is 12-QUE104

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